{"id":7572,"date":"2023-04-11T08:33:31","date_gmt":"2023-04-11T06:33:31","guid":{"rendered":"https:\/\/incidence.dev.weeb.agency\/etudes-de-marche\/customer-satisfaction-survey\/"},"modified":"2023-04-11T08:33:31","modified_gmt":"2023-04-11T06:33:31","slug":"customer-satisfaction-survey","status":"publish","type":"services","link":"https:\/\/incidence.dev.weeb.agency\/en\/etudes-de-marche\/customer-satisfaction-survey\/","title":{"rendered":"Customer Satisfaction Survey"},"content":{"rendered":"<p>Measuring customer satisfaction is more than collecting opinions.<br \/>A well-designed satisfaction survey reveals where customers encounter friction, what drives their loyalty, and which improvement measures will have the greatest impact.<\/p>\n<p>If you are an SME, customer satisfaction is your strategic indicator. How satisfied your customers are influences recommendations, loyalty and medium-term profitability. That\u2019s why you need more than an overall score : you need a structured analysis that shows clearly where to begin. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Measure how satisfied your customers are and identify your priorities for improvement.<\/p>\n","protected":false},"featured_media":7574,"parent":0,"template":"","type_de_service":[37],"class_list":["post-7572","services","type-services","status-publish","has-post-thumbnail","hentry","type_de_service-our-solutions"],"_links":{"self":[{"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/services\/7572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/types\/services"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/media\/7574"}],"wp:attachment":[{"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/media?parent=7572"}],"wp:term":[{"taxonomy":"type_de_service","embeddable":true,"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/type_de_service?post=7572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}