{"id":7614,"date":"2026-03-13T15:27:58","date_gmt":"2026-03-13T14:27:58","guid":{"rendered":"https:\/\/incidence.dev.weeb.agency\/etudes-de-marche\/mystery-investigations\/"},"modified":"2026-03-13T15:27:58","modified_gmt":"2026-03-13T14:27:58","slug":"mystery-investigations","status":"publish","type":"services","link":"https:\/\/incidence.dev.weeb.agency\/en\/etudes-de-marche\/mystery-investigations\/","title":{"rendered":"Mystery Investigations"},"content":{"rendered":"<p>Mystery shopping reveals how your service is delivered in real life. Unlike satisfaction surveys, which capture what customers say they experience, mystery shopping is based on observable situations: a visit, a phone call, an email, a chat or a digital journey.<br \/>\nThis method is particularly suitable for retail chains, franchises, service providers and multi-site organisations that want to objectively measure service quality, brand standards and operational performance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Objectively assess the customer experience and service quality.<\/p>\n","protected":false},"featured_media":7615,"parent":0,"template":"","type_de_service":[38],"class_list":["post-7614","services","type-services","status-publish","has-post-thumbnail","hentry","type_de_service-tools"],"_links":{"self":[{"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/services\/7614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/types\/services"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/media\/7615"}],"wp:attachment":[{"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/media?parent=7614"}],"wp:term":[{"taxonomy":"type_de_service","embeddable":true,"href":"https:\/\/incidence.dev.weeb.agency\/en\/wp-json\/wp\/v2\/type_de_service?post=7614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}