From Research to Strategy
Clear insights that help you make strategic decisions.
Incidence helps public, private and non-profit organisations make better strategic choices through research tailored to their needs.
Market Research
Quantitative and qualitative research designed around your strategic challenges – from product launches and customer satisfaction to image and brand awareness studies, mystery shopping and more.
Our approach
Why Incidence?
Incidence is an independent market research agency founded in 2014.
We help public, private and non-profit organisations in Belgium to make strategic decisions – from launching new offers and defining market positioning to measuring customer satisfaction, assessing branch performance or validating projects.
Our approach is built on four principles:
- Clear structure: Every study starts with a precise decision-making question: what needs to be measured, and why.
- Smart use of budget: The methodology matches the real stakes: no oversized setup, no shortcuts.
- Actionable analysis: We prioritise the findings and turn them into concrete recommendations, so you can make well-founded choices.
- Independence and involvement: An independent agency with hands-on project management and an objective view.
Figures
2014
Year of agency creation
studies carried out each year
years of combined team experience
satisfied clients
of our clients have already recommended us to others
of our clients consider the Incidence team efficient
100% reliable and committed to meeting agreements.
Professionalism, flexibility, and a truly collaborative approach.
A skilled, approachable, and solutions-oriented team.
100% reliable and committed to honoring commitments.
Professionalism, flexibility, and true collaboration.
A skilled, approachable, and solution-oriented team.
Our team
Public, private and sector organisations trust us.
